Click here for cPanel instructions.
Click here for DirectAdmin instructions.
Follow these steps to unsuspend a user account in cPanel WHM:
1. Log in to your WHM account.
For instructions on how to log in to your WHM account, please click here.
2. Once logged in, under Favorites, click List Accounts.
Note: You can also access this function on the left-hand side panel. Click Account Information, then click List Accounts from the dropdown list.
3. Look for the account you want to unsuspend, then click the + symbol for that account. (Suspended accounts are highlighted in red.)
4. Additional settings will open for that account. Click the Unsuspend button.
5. You'll get a confirmation of the unsuspension on the following page.
Follow these steps to unsuspend a user account in DirectAdmin:
1. Log in to your DirectAdmin Reseller account.
For instructions on how to log in to your DirectAdmin Reseller account, please click here.
2. Once logged in, click Account Manager, then click List Users from the dropdown list.
3. Look for the account you want to unsuspend, then click on the checkbox for that account.
4. Options for this particular account will open. Click the Unsuspend button.
5. Your account will be unsuspended, and the warning icon will no longer be displayed.
