How to Set Up Your Emails in Outlook 365 (Windows)

Before proceeding, please ensure you have your email server settings ready.

If your email service runs through cPanel with us, please follow this guide, How to Find Your Email Server Settings in cPanel, to retrieve your information.

Follow these steps to set up an email account in Microsoft Outlook 365 on Windows:

1. Open the Microsoft Outlook 365 application on your Windows device.

2. Click on the File tab.

3. The Account information will appear. Click the Add Account option.

4. Enter the email address you wish to configure in the Email address field, click the Advanced Options dropdown, tick the Let me set up my account manually box and then click the Connect button.

5. Choose the IMAP option.

6. Fill out the form with your server settings to connect your account.

Incoming Server: Your settings to connect to the server of your email service.

Incoming Port: The port for your incoming emails (We recommend setting this to 993)

Secure connection type: Your encryption method for emails (We recommend using SSL/TLS)
Outgoing Server: Your settings to connect to the server of your email service.

Outgoing Port: The port for your outgoing emails (We recommend setting this to 465)

Secure connection type: Your encryption method for emails (We recommend using SSL/TLS)

Once completed, click the Next button.

Note: Ensure the Require logon using Secure Password Authentication (SPA) option is unticked for both Incoming and Outgoing mail.

8. You will then be prompted to enter your email password. Click the Connect button after you have entered your password.

9. The application will finalise adding the email account. You can then start using Outlook to send/receive emails.