Before proceeding, please ensure you have your email server settings ready.
If your email service runs through cPanel with us, please follow this guide, How to Find Your Email Server Settings in cPanel, to retrieve your information.
1. Open the Microsoft Outlook 365 application on your MAC device.
2. Click on the Tools tab and click on Accounts.
3. Click Add Email Account. (Alternatively, you can click the + dropdown icon and click Add an Account...
Note: If you already have an email configured in Outlook, the blue Add Email Account option won't appear.
4. Enter the email address you wish to configure in the Email address field and click Continue.
5. Outlook will attempt to configure your email address. During this process, the Choose the Provider option will appear. Click this option.
6. Select the IMAP/POP option.
7. Fill out the form with your server settings to connect your account.
Type: Set this to IMAP
Email Address: The Email address you want to configure.
Username: The username you want associated with your email.
Password: The password you use to log into your email address.
Incoming Server: Your settings to connect to the server of your email service.
Incoming Port: The port for your incoming emails (We recommend setting this to 993)
Use SSL to connect: Your encryption method for emails (We recommend ticking this option)
Outgoing Server: Your settings to connect to the server of your email service.
Outgoing Port: The port for your outgoing emails (We recommend setting this to 465)
Use SSL to connect: Your encryption method for emails (We recommend ticking this option)
Once completed, click the Add Account button.
8. The application will finalise adding the email account. You can then start using Outlook to send/receive emails.
