Welcome to DreamIT Host. With DreamIT Host, you'll get high-performance hosting services with local servers in Australia and a dedicated Australian team that provides quick and efficient local support.
We have compiled a list of frequently asked questions about your web hosting service to help you get started.
- How do I log into my control panel?
- There are a couple of methods you can log into your control panel.
- Please see the different methods documented in the guide here.
- Can I install WordPress on my account?
- Yes! We recommend WordPress, which provides better website growth and flexibility among hosting providers. Installing WordPress is as simple as clicking a few buttons with us.
- You can follow our guide here on installing WordPress within your account. Click here.
- I already have a WordPress website. How do I log in to the backend?
- If you already have a WordPress website and it was recently migrated, you can log in using the default WordPress method. You can read here on how to do this.
- Alternatively, we offer WordPress Manager, which allows you to log in directly within your Control Panel. To use this method, please follow this guide here.
- I don't want to use WordPress. Can I use your website builder instead?
- We understand that WordPress may be a bit more complicated, so we have introduced a DIY website builder for our clients who wish to build their websites. This builder is available on any of our web hosting plans.
- Please review the following guide to access the DreamIT builder within your account. Click here.
- You can also try importing your existing website over to our platform using our builder. To do this, follow this guide here.
- How do I create a new email address?
- You can create as many new email addresses as your hosting plan allows. Our web hosting plans allow unlimited email accounts.
- Follow this article on creating new email accounts within your new service. Click here.
- How do I access my emails?
- You can access your emails using many methods. You can log in through your webmail portal, control panel, or preferred email client.
- To access your emails directly on the server, follow this guide on how to log in to your webmail here.
- To configure your emails in your preferred email client/on your device, continue below.
- Can I set up our email address on our phones/computers?
- You sure can! Our services operate on IMAP and POP3 so that you can configure them for your preferred email client, such as Outlook, Thunderbird, Gmail, etc.
- To connect to your preferred email client, you will require the server settings for your service. These can be located in your original hosting account information email; alternatively, you can retrieve them using our very own tool here.
- You can also see a list of guides for common email clients we have written to help you set up your email on your devices. Click here.
- Can I create an email forwarder?
- You can create an email forwarder for your existing emails within your control panel.
- Please follow this article on creating an email forwarder within your account. Click here.
- My emails are going to spam; I am getting a lot of spam emails. How can I fix this?
- Our services include a spam filter called MailScanner, typically a self-learning spam filter designed to protect our clients. Sometimes, the filter may need to be adjusted to find the optimal balance.
- Please read through our guide regarding our spam filter. Click here.
