Welcome to DreamIT Host. With DreamIT Host, you'll get high-performance hosting services with local servers in Australia and a dedicated Australian team that provides quick and efficient local support.
We have compiled a list of frequently asked questions about your email hosting service to help you get started.
- How do I log into my control panel?
- There are a couple of methods you can log into your control panel.
- Please see the different methods documented in the guide here.
- How do I create a new email address?
- You can create as many new email addresses as your hosting plan allows.
- Follow this article on creating new email accounts within your new service. Click here.
- How do I access my emails?
- You can access your emails using many methods. You can log in directly through your webmail portal, control panel, or even your preferred email client.
- To access your emails directly on the server, follow this guide on how to log in to your webmail here.
- To configure your emails in your preferred email client/on your device, continue below.
- Can I set up our email address on our phones/computers?
- You sure can! Our services operate on IMAP and POP3 so that you can configure them for your preferred email client, such as Outlook, Thunderbird, Gmail, etc.
- To connect to your preferred email client, you will require the server settings for your service. These can be located in your original hosting account information email; alternatively, you can retrieve them using our very own tool here.
- You can also see a list of guides for common email clients we have written to help you set up your email on your devices. Click here.
- Can I create an email forwarder?
- You can create an email forwarder for your existing emails within your control panel.
- Please follow this article on creating an email forwarder within your account. Click here.
- My emails are going to spam; I am getting a lot of spam emails. How can I fix this?
- Our services include a spam filter called MailScanner, typically a self-learning spam filter designed to protect our clients. Sometimes, the filter may need to be adjusted to find the optimal balance.
- Please read through our guide regarding our spam filter. Click here.
