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Getting Started Guide: Email Hosting

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Getting Started Guide: Email Hosting

Getting Started — min read Email Email hosting How To
What is Email Hosting?

Email hosting is a service that manages your email communications by providing a dedicated server or platform for sending, receiving, and storing emails. It offers a secure and reliable environment that ensures your messages are handled efficiently, while also providing features such as professional domain-based email addresses, enhanced security measures, and easy scalability.

Getting Started Guide
Email Hosting

Email hosting is a service that provides a dedicated server infrastructure to send, receive, and store professional emails using a customised domain name. Included as part of your web hosting plan - you'll have access to email hosting that allows you to create email accounts for your domain.

Create Email Accounts

Our web hosting plans allow unlimited email accounts to be created.

 

cPanel Icon Create Emails Accounts via cPanel
  1. Navigate to MyDreamIT Portal.
  2. Once you are logged in, scroll down to Auto Login Panels, then click "Login to cPanel".
  3. Under the 'Email' section, click 'Email Accounts'.
  4. Click the '+Create' Button.
  5. Enter the settings for your new email account:
    • Domain: You can select your domain from the dropdown box regarding the email address you want to create.
    • Username: The username of your email address (i.e. info/admin/support@domain.com).
    • Password: The password you will use to log in to your email address.
  6. Once you have completed the form, click the 'Create Account' button to create your new email account.

Optional Settings: You can access optional settings by clicking the 'Edit Settings' button.

Storage Space: You can manually set the storage space for your email address or select 'Unlimited' if you wish to have unlimited storage space for that account. (Please note: Unlimited storage is limited to your hosting plan's storage total).
DirectAdmin Create Email Accounts via DirectAdmin
  1. Navigate to MyDreamIT Portal.
  2. Once you are logged in, scroll down to Auto Login Panels, then click "Login to DirectAdmin".
  3. Under the 'Email Manager' section, click 'Email Accounts'.
  4. Click the '+Create' Button.
  5. Enter the settings for your new email account:
    • Username: The name of the email address. (Please note: The domain name is already prefilled.)
    • Password: It must be at least 9 characters long and contain a lowercase letter, uppercase letter and number
    • E-mail Quota (MB): The email storage for the account. By default, it is set to 50
    • Send Limit: The number of emails this account can send per hour. (Please note: This does not override the "Emails per Hour" specified in your plan.)
  6. Once you have completed the form, click the 'Create Account' button to create your new email account.

📚 Additional Resources: For more information about creating email accounts, please visit our knowledge base here.

Accessing Emails

You can access your email using many methods - whether it's through your webmail portal, control panel or preferred email client on your phone/computer. Our email client recommendation is Spark!

Login via Webmail
  1. You can log into your webmail via our DreamIT Host website and click the 'WEBMAIL' button in the top right-hand corner.
  2. Alternatively, you can log into your webmail directly through https://mail.hosting-cloud.net/ with your email credentials.
  3. If you are unable to log in, please reset your email password. You can find a guide on how to reset your email password here.
Access Emails Directly from Control Panel
cPanel Icon Access Emails via cPanel
  1. Login to cPanel.
  2. You will see a list of your available email addresses. Click the 'Check Email' button for the email you wish to access.
  3. A webmail settings will open - select the webmail client you wish to use, then click the 'Open' button.

Note: If you tick the "Open my inbox when I log in" option, the next time you click the Check Email button from the previous step, you will skip this page and go straight to the inbox of your preferred webmail client.
DirectAdmin Access Emails via DirectAdmin
  1. Login to DirectAdmin.
  2. Under the E-mail Manager, click 'Email Accounts'.
  3. You will see a list of your available email addresses. Click the Square with the arrow symbol button for the email you wish to access. This will log you into Roundcube webmail.

Note: A faster method to access the webmail page is by typing your domain in the web browser address bar, followed by /webmail. For example, if your domain is example.com, you would type in "example.com/webmail". This method works in the majority of setups. However, there are certain conditions where this may not work, such as if you host your website and email address on separate servers.

Set up your Emails on Phone/Computer Devices

Our services operate on IMAP and POP3 so that you can configure them for your preferred email client, such as Outlook, Thunderbird, Gmail, etc.

We have a range of different email clients articles in our knowledge base. Please feel free to browse the best article that suits your requirements

 

📚 Email Client Setup Guides:

Frequently Asked Questions

📚 You can find our extensive list of frequently asked questions about your email hosting service to help you get started via our knowledge base here.

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