There was a problem loading the comments.

VPS Bandwidth Overage: Network Suspension and Monitoring

Support Portal  »  Knowledgebase  »  Viewing Article

VPS Bandwidth Overage: Network Suspension and Monitoring

What Happens When You Reach Your Bandwidth Limit?

If your VPS exceeds its allocated monthly bandwidth limit, your network status will be automatically suspended to prevent additional overage charges. This means:

  • Your VPS will lose network connectivity
  • Websites and services hosted on the VPS will become inaccessible
  • You will not be able to access the VPS remotely via SSH or control panel

This suspension is a protective measure to ensure you're aware of the overage before additional fees accumulate.


Understanding Bandwidth Overage Fees

When your VPS exceeds its included bandwidth allocation, overage fees apply. To find out:

  • Current overage charges for your account
  • Rate per GB for additional bandwidth
  • Options to upgrade your plan for higher limits

Please contact our support team via ticket. We'll provide you with:

  • Your current bandwidth usage statistics
  • Any applicable overage fees
  • Recommendations for preventing future overages

How to Monitor Your Bandwidth Usage

Proactive monitoring is the best way to avoid unexpected network suspensions. We recommend:

  1. Check your VPS control panel regularly
    • Most control panels display current monthly bandwidth usage
    • Look for bandwidth graphs or statistics in your dashboard
  2. Set up monitoring alerts
    • Configure alerts at 80% and 90% of your bandwidth limit
    • This gives you time to optimise or upgrade before suspension
  3. Review usage patterns weekly
    • Identify traffic spikes or unusual activity
    • Determine if you need a plan with higher bandwidth allocation
  4. Use server monitoring tools
    • Tools like vnstat, iftop, or nethogs can help track bandwidth on Linux VPS
    • Monitor which services or applications consume the most bandwidth

What to Do If Your Network Is Suspended

If your VPS network has been suspended due to bandwidth overage:

  1. Open a support ticket immediately
    • Request information about your overage fees
    • Ask about options to restore network connectivity
  2. Pay any outstanding overage fees
    • Once fees are settled, we can restore your network access
    • Network restoration typically occurs within a few hours of payment
  3. Consider upgrading your plan
    • If you regularly approach or exceed your bandwidth limit, upgrading to a higher tier prevents future suspensions
    • Ask our team about VPS plans with greater bandwidth allocations
  4. Optimise your bandwidth usage
    • Review what's consuming bandwidth (large file downloads, high traffic, media streaming)
    • Implement caching, CDN services, or optimise content delivery
    • Check for malicious activity or bots consuming resources

Preventing Future Bandwidth Overages

Strategy Description
Regular monitoring Check usage weekly and set up automated alerts
Content optimisation Compress images, enable caching, minimise file sizes
Use a CDN Offload static content delivery to reduce VPS bandwidth
Upgrade proactively Move to a higher plan before reaching limits
Security audits Ensure no unauthorised traffic or DDoS attacks
Implement rate limiting Control bandwidth per connection or IP address

Need Assistance?

If you have questions about:

  • Your current bandwidth usage
  • Overage fees and charges
  • Upgrading to a plan with higher bandwidth
  • Restoring a suspended network

Please contact our support team by opening a ticket. We're here to help you find the right solution for your hosting needs.

Did you find this article useful?